Retail Banking

How AI-Powered Customer Segmentation is Transforming Retail Banking

Introduction: The $1 Trillion Personalization Opportunity In 2024, McKinsey found that banks using AI-driven customer segmentation achieve 10–30% higher conversion rates on targeted offers compared to traditional rule-based methods. Yet, 82% of bank executives admit their teams struggle to identify relevant customer segments (Dataiku, 2024), leading to wasted marketing spend[Read More…]

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